I am very pleased to introduce you to Debbie Ludwig, who is a Staffing Manager with Set and Service Resources, Inc.
Set and Service Resources (SASR) is the leading provider of temporary labor for merchandising, new store openings, resets, remodels, fixture installs and demonstrations. SASR has a nation pool of experienced, ranked and rated workers exclusively focused on retail. They also offer recruiting, payroll services and staffing software, HireFlex, designed for the retail service industry.
Thanks Debbie for taking time out of your busy schedule to talk with us.
Let's get started!
Debbie, how did you start your career at Set and Service Resources (SASR) and how long have you worked here? How would you describe your typical day? What do you enjoy most about your position with SASR? When interviewing potential employees, what type of skills and work experience do you look for? Besides temporary project work, does SASR offer on-going weekly work as well? What do you do when you're not working at SASR? Anything else you would like to add?
As with Heather McCool, I worked for our CEO as a merchandiser for GE Lighting in Lowes before coming to SASR. SASR called me and asked if I would like to do scheduling for them. I jumped at the chance just to be able to work for Erik again. Between the two times that I have worked for Erik it is a total of 9 plus years. I have been with SASR for 6-1/2 years now. Over the years I have worn a lot of hats: Scheduler, Regional Manager, Account Manager, Staffing Manager, etc.
Hectic! There are days when I have resets going on, that I have to start at 7:00am or before and sometimes go until 10:00 or 11:00pm at night . Luckily these aren’t as numerous now. I deal with a lot of personal issues with my Key Techs as they are day-to-day people.
Our representatives out in the field. If it wasn’t for their hard work, there would be no SASR. I have really enjoyed meeting people from almost all of the 50 states. I appreciate it that SASR is a Christian company who truly cares about the people who work for them.
For the resets or new store setups that I manage, I look for good reset and/or new store setup experience as well as experience in using planograms. For these type of jobs, people need to know what they are doing when I send them in to work, because they could be assigned to work by themselves with little to no supervision. The work is also very fast-paced.
Oh yes. One of my Clients offers permanent part-time Key-Tec/Merchandiser work. We have some Key Techs who have been working for us for over 3 years now. These folks must have excellent retail and/or retail experience. It is preferable that they have worked in home improvement stores , hardware stores, or at the least big box stores before. It is very helpful if they have customer service experience in stores as the job entails a lot of customer service.
I do a lot of work for my church- teaching Children’s Church, teaching Children’s Bible Club, and singing. I love spending time with my family- hiking, boating, camping, playing games, etc. My favorite hobby is cooking.
I just want all of my Key Techs to know that I think of them as my extended family and really care about them. I have the privilege of speaking to most of them at least once a week, and as I hear of any personal problems that they may have, they know that I will be praying for them.
